At Shaistagi, we want you to love your purchase. If you are not satisfied, please review our return and exchange guidelines below.

1. Eligibility for Returns

We accept returns or exchanges if:

• The item is returned within 14 days of delivery

• The product is unused, unwashed, and unworn

• Tags and original packaging are intact

• A valid order confirmation is provided

Non-returnable items include:

• Hijabs (hygiene reasons)

• Sale or clearance items

2. Return Process

1. Email us at contact@shaistagi.com with your order number and reason for return.

2. We will provide instructions and return address details.

3. Ship the item back securely.

4. Once inspected and approved, your refund will be processed to your original payment method.

Return shipping costs are the responsibility of the customer unless the item was defective or sent in error.

3. Exchanges

Exchanges are subject to stock availability. If unavailable, we will offer:

• A refund (if eligible)

4. Damaged or Incorrect Items

If you receive a defective or incorrect item, contact us within 48 hours with photos. We will replace the item or issue a full refund.

5. Final Sale

Items Items marked final sale cannot be returned or exchanged.

6. Contact Us

For return or exchange support:

Email: contact@shaistagi.com

Returns & Refunds policy